Thank You

We'll get back to you within 2 working days.
For requests made on a Saturday, we'll get back to you on Monday. If Monday is a public holiday, we will get back to you on Tuesday.

Your First Visit

01

Arrive 10 mins early for registration.

02

Bring the following documents:

NRIC / Work Permit / Passport

Referral letter (if any)

Scan reports (if any)

03

Come in sports attire or loose clothings.

 

Alternatively, you can bring along a set of sports attire or loose clothings to change in the clinic.

We go barefoot in the clinic.

Insurance Claims

If you plan to claim insurance, you are likely to require a doctor's referral for physiotherapy. Please kindly contact your insurer/HR for clarification.

We will provide you with a copy of your invoice so that you can submit it to your insurance for claims.

If you need assistance with your claims, our external claims specialist can assist you without any additional fees.

If you need an advisor to review your policy, we can connect you with our external advisor without any additional fees.

What to expect in your first visit

A comprehensive assessment will be conducted.

  • Detailed history taking of your symptoms/injuries.

  • Review of any doctor's report or medical results.

  • Thorough examination of your posture, movement, strength, mobility, and function.

Upon completion of the above assessment, there will be an in-depth discussion of the assessment findings.

  • Detailed explanation of your condition and possible prognosis.

  • Outline of your treatment plan. 

Finally, the physiotherapy treatment will be administered.

This will include therapeutic exercises and one or more of the following:

  • Postural and movement correction

  • Manual therapy such as joint, myofascial, or scar tissue mobilisation

  • Electrical Physical Agents such as ultrasound therapy, neuromuscular electrical stimulation, and radial shockwave therapy

  • Dry needling

  • Taping

You will be given an individualised home exercise program to enhance the recovery or to manage your condition.