Thank You

We'll get back to you within 2 working days.
For requests made on a Saturday, we'll get back to you on Monday. If Monday is a public holiday, we will get back to you on Tuesday.

Your First Visit

01

Arrive 10 mins early for registration.

02

Bring the following documents:

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NRIC / Work Permit / Passport

Referral letter (if any)

Scan reports (if any)

03

Come in sports attire or loose clothings.

 

Alternatively, you can bring along a set of sports attire or loose clothings to change in the clinic.

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We go barefoot in the clinic.

Insurance Claims

If you plan to claim insurance, you are likely to require a doctor's referral for physiotherapy. Please kindly contact your insurer/HR for clarification.

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We will provide you with a copy of your invoice so that you can submit it to your insurance for claims.

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If you need assistance with your claims, our external claims specialist can assist you without any additional fees.

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If you need an advisor to review your policy, we can connect you with our external advisor without any additional fees.

What to expect in your first visit

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A comprehensive assessment will be conducted.

  • Detailed history taking of your symptoms/injuries.

  • Review of any doctor's report or medical results.

  • Thorough examination of your posture, movement, strength, mobility, and function.

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Upon completion of the above assessment, there will be an in-depth discussion of the assessment findings.

  • Detailed explanation of your condition and possible prognosis.

  • Outline of your treatment plan. 

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Finally, the physiotherapy treatment will be administered.

This will include therapeutic exercises and one or more of the following:

  • Postural and movement correction

  • Manual therapy such as joint, myofascial, or scar tissue mobilisation

  • Electrical Physical Agents such as ultrasound therapy, neuromuscular electrical stimulation, and radial shockwave therapy

  • Dry needling

  • Taping

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You will be given an individualised home exercise program to enhance the recovery or to manage your condition.